I came across this video recently on YouTube. It’s an interview with David Ogilvy, commissioned more than 30 years ago by the American Association of Advertising Agencies.
Looking at the size and strength of Ogilvy and Mather now it’s fascinating to hear David Ogilvy reminisce about it as the small agency it once was and the […]

If something goes wrong with your product, it’s essential that the user know how to make things better, and soon. This is very true with websites. If I can’t figure out how to navigate, I leave. If something takes too long to load, I leave. Web users are impatient.
This afternoon I was trying to watch […]